Couple of week back, I ordered books from Barnes & noble (http://www.bn.com/) online store. Basically some clearance is going on right now & I ordered some stuff for my kids & few books for myself. (Story books, sticker kits, activity books etc.) Most of them are $1 & $2 books
Guess what, yesterday I received 11 different boxes from bn.com via ups. I was shocked seeing so many boxes. I don’t know why they did like that. Sometimes for multiple copies of the same item, they shipped the same item in different packages. It is truly stupid. If you to go US post office to mail those packages, usps will charge more then $5 per package. My order worth is $50 + No shipping. Assume bn gets deep discount(50%) from ups, still bn pays more than $25 to shipping only. Boxes, package material, laser printer based invoices and return slips consume the rest the of $25 not considering labor costs etc. I was so amazed the way bn online store business works. Instead of selling like this, they can donate to some schools or libraries for tax write off, it is much better & profit to bn core business. I feel this not the way to run a business. What do you think?
Again Barnes & Noble is my favorite store. Every week, I will visit at least once.
My comments are about their online order process system only.
If you are books lover, buy top 100 bargains from the following link.
http://www.barnesandnoble.com/saleannex/top100_cds2.asp?PID=4030&start=1&userid=yS36ilqCNH&cds2Pid=4030
Tail piece: I opened the all boxes one after the other to check the books. Dhanvi watched all the story, activity books once and put them one side and started playing with the boxes for whole two hours. (Assuming them as boats, brick etc.) One of my frind used to joke, if you take birthday gift to kids, kids play with the gift grip wrap more than the original toy. Same case with my kid too. Hoping that he will enjoy his new books, activity stuff etc.
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